Client hub
Your project, in one place.
This page is the working front door between you and Pointed: change requests, billing, contracts, and files. Bookmark it — when something needs doing, start here.
Submit a change request.
The fastest way to get anything on your site changed, added, or fixed. Every request becomes a tracked ticket with status and history — nothing gets lost in an inbox. You’ll receive a portal account when your project begins.
Please don’t include patient information in a request.
Billing & invoices.
Every invoice in one place — view, download, and pay, or update your payment method. Secured by Stripe; signing in is a one-time link sent to your email, no password to remember.
Documents & files.
Your project folder holds working files, deliverables, and a signed copy of every agreement. Contracts arrive by email for electronic signature through DocuSign — nothing to print.
Prefer email? You can always write to us — but the request portal is the quickest path to a change on your site, and the only one with tracking.